Frequently asked questions

Frequently asked questions

Thus service is free of chargé to the employees. Agency charges its services to the client of the
agency (i.e. the employer).

Prior to employment one must go through selection procedure. You may start the selection procedure by applying to any of our currently active job advertisements or by registering in our
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All active postings may be browsed on our web page, our facebook
page and Linkedin page, specialized employment portals web page of the Croatian Institute for Employment (HZZ).

You may also send your curriculum to our e-mail: so that we can, upon thoroughly inspecting it, contact you and include you in our selection process according to your wishes, education and personal preferences.

The first step is for a candidate to apply to an advertised our job or to send us the respective resume.

Upon thorough examination of all resumes, a recruiter shall contact candidates who fit the
respective profile and in the following telephone call will present the respective job position. Short listed candidates will also have an interview (either by telephone, live or online

If needed, qualified and psychological testing is conducted which depends on the respective
position as well as the needs of the respective client.

Upon successful completion of the selection process the candidates will be referred to a client who decides which candidate is going to be selected for final interview conducted with the client.

Once the final interview has been finished a successful candidate will receive an offer and should the client accept the offer hiring process is initiated. The candidates who were not selected will
receive a respective notification.

No! According to the Labor Act, the agency is not permitted to charge the employee any fees for its engagement with the client for finding employees. The respective fees are charged to the client.

The client (employer) has an obligation to make sure that the salaries and other work conditions of agency workers do not differentiate from the conditions that an employee would have directly contracted with the client.

The relationship between us as the agency and the respective client is defined in an agreement on assignment of employees.

This agreement specifies in detail all obligations of the client and the agency and other details pertaining to a respective job.

The employee signs, in accordance with applicable laws (e.g. laws regulating pension and health insurance), an employment agreement with the agency who then assigns the employee to a client.

According to the Labor Act, an employee may be employed with the Agency for same position for the maximum period of 3 years, whereas an interruptions shorter than a monht are not considered as interruption of the 3 year period.

The duration of the employment, duration of the employment agreement as well as assignment of employees are all decisions of the client (employer) and not a decision of the agency.

Each employee has the right to annual leave in accordance with the Labor Act and internal acts of the client. Annual leave conditions do not differentiate from those with any other employers.

Certain positions may require previous medical testing, as per instructions of the client.

Furthermore, medical testing may be required by the law for certain jobs.

The employee does not ebar the costs of such medical examinations.

Each employee assigned by the agency has the right to a personal income tax refund if all legal requirements as further specified by the tax legislation are met. Tax refund is subject to a
unilateral decision of the Tax Administration.

The client (employer) or the agency working together with the client are in charge of obtaining the work permits and visas for foreign national workers, as well as their adjustment to relocation in Croatia and organizing their housing.

The client (employer) or the agency may bear the cost or relocation to Croatia.

Would you like to know more?

Please contact us by using the respective form.

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